Returns & Exchanges
At Rootz Nutrition, we want you to feel as good as you look. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn apparel items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Attach Shipping Label
Download and print the prepaid shipping label from our portal and affix it to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.